简而言之: IT是任何成功的M的基础&A transaction and can be a significant driver of success when engaged during planning and prioritized during post-transaction integration.
并购(M&A,最终协议已经执行. 现在? 病人护理协调, 文化定位, 以及与金融相关的共享云顶集团, 工资, 以及后台功能(e.g., marketing and legal) are often addressed immediately after the close of the transaction. IT, meanwhile, is often left behind as something to deal with later. 这是一个问题, because healthcare IT has a far-reaching organizational impact, and a suboptimal system can diminish many of the efficiencies sought through the transaction.
为什么IT对M至关重要&一个成功的
IT presents opportunities to reduce costs and serves as an enabler for post-transaction goals by driving standardization and providing visibility into organizational performance. 组织在M&A planning and prioritize it during post-transaction integration can realize several key benefits:
降低成本
消除重复的应用程序, negotiating more favorable pricing due to economies of scale, and restructuring teams to operate more efficiently can translate to post-transaction savings. 减低资讯科技成本的主要范畴包括:
- 应用程序组合合理化.
- 员工合并或重组.
- 重新谈判购买云顶集团协议, particularly for highly skilled areas such as cybersecurity and network architecture.
- 过渡到共享技术基础设施.
工作流程标准化
Standardizing clinical and operational 流程 through technology-driven workflows enables organizations to operate more efficiently. Thoughtfully designed and implemented technology supports the adoption of leading practice workflows, 推动改善病人护理. 除了, standardized 流程 allow for easier sharing of staff and clinicians across locations, allowing organizations to flex to meet shifts in demand or address bottlenecks.
报告的一致性
Prompt reporting standardization allows stakeholders to understand costs and performance for the newly combined organization without needing to reconcile multiple sets of reports, 通常是一个繁琐且耗时的过程. The ability to report system-level data consistently and accurately also supports other common objectives of M&一个活动, such as negotiating improved managed care contracts or using enterprise referral patterns to inform capacity planning, 招聘的重点, 以及其他战略举措.
成功的六大要素
Organizations considering a transaction should incorporate these success factors to ensure proactive IT integration planning, 加快效益实现, and build organizational confidence in the newly combined organization.
1. 尽早参与IT.
IT经常被带入后m时代&交易完成后的整合讨论, forcing the IT team to plan from a reactionary position rather than one that is strategic and proactive. Involving IT during due diligence allows them to help identify and quantify potential transaction benefits, raise considerations that may impact transaction resourcing or timelines, and escalate to leadership how other top organizational priorities requiring IT support impact, 或者可能需要调整以适应, post-deal集成
2. 立即开始IT集成.
Supported by robust planning prior to the transaction close, IT integration should begin immediately so that impact to staff and 提供者s can be communicated in advance, 迅速实现利益, and the organization can transition to standardized, 尽快实现增值流程.
3. 降低安全风险.
In today’s climate of high-profile security breaches involving healthcare organizations, consolidating resources to efficiently monitor and mitigate potential threats, 支持基础设施, and train personnel on how to minimize security risks is essential to protect patient information and maintain business continuity.
4. 管理变更.
Complement technical integration efforts with a change management plan that clearly communicates to users what changes they will experience and when, 他们会受到怎样的影响, and what training and support resources are available to them. 通过多种渠道更新利益相关者(例如.g., 市政厅, 网站更新, emails) and clearly define who is responsible for developing and executing each change management initiative.
5. Automate manual 流程 to reduce stress on staff.
除了降低成本和标准化的努力, prioritize automating manual 流程 to reduce stress on staff. These initiatives build goodwill by providing tangible benefits to users and support adoption of the many other changes stemming from the merger or acquisition.
6.Streamline systems to ensure positive 提供者 and patient experiences.
Deliver a seamless experience to 提供者s and patients to minimize disruption and enhance satisfaction. While long-term integration may involve consolidation of major IT systems such as EHRs or patient portals and require time to implement, incremental steps like deploying single sign-on and standardizing help desk support 流程 can help ease users’ navigation of multiple systems in the interim.
失败的IT集成的高成本
未能充分整合IT人员, 流程, and technology introduces risks to maintaining pre-transaction performance and realizing the advantages of the combined organization. Poorly integrated IT systems can cause service delays, 增加效率低下, 减少云顶集团40011官网和病人的经验, and erode organizational confidence in leadership’s ability to effectively navigate the transition.
IT可以实现M&一个交易目标是通过直接降低成本, 工作流程标准化, and consistent reports that provide visibility into organizational costs and performance. Engaging IT during due diligence to help quantify benefits and initiate post-integration planning will allow the organization to 加快效益实现 while also ensuring positive patient, 提供者, 员工经历.
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编辑:Matt Maslin
出版于2024年5月20日